Last updated: 22/1/2026
At Creative Concrete (“we”, “us”, or “our”) , we are committed to treating your personal data with the utmost respect, care, transparency. Protecting your privacy and safeguarding your personal information is central to how we operate, whether you’re a customer, employee or business partner. We collect, use, and store personal data in accordance with all applicable data protection laws, including the general data protection regulation (GDPR) and the Data Protection Acts 2018(Ireland). Our Privacy notice explains how we handle your personal data; the measures we take to keep it secure and your rights in relation to your information.
If you have any questions about how your data is processed, please contact marketing@creativeconcrete.ie
2. What Information Do We Collect?
We collect and process the following categories of personal data, depending on your relationship with us:
Contact & Quote details:
When you contact us through our contact form, email, or by phone, we may collect:.
- Your name, email address, phone number, any information you include in your message.
Automatically Collected Data
When you visit our Website, we may automatically collect:
- IP address, browser type and version, device information
- Pages visited and time spent on the Website, date and time of visit
This information is collected through cookies and similar technologies. For more details, see our Cookie Policy.
3. How We Use Your Personal Data
We process your information for a range of purposes that enable us to provide our services, comply with legal obligations, and improve your experience.
We use your personal data for the following purposes:
- Responding to your enquiries
- Providing customer service
- Operating and improving our Website
- Ensuring Website security and preventing spam
- Analysing Website traffic and performance
- Complying with legal obligations
4. Legal Bases for Processing (GDPR)
We process your personal data under the following legal bases:
- Contract: To respond to your enquiries or provide services you request
- Legitimate interests: To operate, maintain, and improve our Website
- Legal obligation: To comply with Irish and EU law
- Consent: For optional cookies and analytics tools
5. Cookies and Tracking Technologies
We use cookies to operate our Website, improve performance, and analyse traffic. This includes essential cookies, performance cookies, analytics cookies, and third‑party cookies such as:
- Google Analytics & Google Tag Manager: We use these services to understand how visitors interact with our website. Google may collect information about your visit including pages viewed, time spent, and general location data. Google Privacy Policy
Google reCAPTCHA: Used on our contact forms to prevent spam submissions. reCAPTCHA may collect hardware and software information. Google Privacy Policy
For full details, please refer to our Cookie Policy.
6. Sharing Your Information
We may share your information with:
We use your personal data for the following purposes:
- Website hosting and service providers
- Analytics providers (e.g., Google Analytics)
- Security tools (e.g., Google reCAPTCHA)
- Professional advisers (e.g., accountants, legal advisers)
- Public authorities when required by law
Some third‑party providers may process data outside the EEA. Where this occurs, we ensure appropriate safeguards are in place.
7. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
- Responding to enquiries
- Maintaining business records
- Meeting legal and regulatory requirements
Contact form submissions are generally retained for a reasonable period after your enquiry is resolved.
8. Your Rights
Under data protection law, including the General Data Protection Regulation (GDPR), the Data Protection Act 2018 you have the following rights:
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the Data Protection Commission (DPC)
9. Security
We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. However, no method of online transmission is completely secure.
10. Links to Other Websites
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those third‑party sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:
Creative Concrete Ballynasrah, Tullamore, Co. Offaly, R35 P866
Phone: 057 935 5808
Contact Form: https://creativeconcrete.ie/contact-us/
Website: https://creativeconcrete.ie/